SMB / E-Commerce Merchant Chargeback Evidence Auto-Packager & Response Generator
Every Day You Wait Is Another Dispute You're Losing on a Technicality
Live dashboard — smb-e-commerce-merchant-chargeback-evide.vokrix.co
You're losing disputes not because you were wrong, but because your evidence package was incomplete or submitted too late
Every chargeback means manually digging through Shopify, PayPal, ShipStation, and email threads to piece together proof
Card networks reject responses that use the wrong format, missing fields, or don't match the reason code — and you'd never know why
How it works.
Step 1
Step 1
Connect Your Store
Link your e-commerce platform, payment processor, and shipping carrier in minutes. We pull order details, delivery confirmation, customer communications, and transaction history automatically — no copy-pasting required.
Step 2
Step 2
We Build Your Evidence Package
Our system maps your data to the specific chargeback reason code and card network rules (Visa, Mastercard, Amex, Discover). Every required field is populated. Every supporting document is attached and formatted correctly.
Step 3
Step 3
Submit and Track
Download your response package or submit directly through your processor. Track dispute status in one dashboard and get alerts before deadlines so you never miss a response window.
What you get.
Built for Every Reason Code
"Item not received" needs different evidence than "unauthorized transaction." We automatically match your proof to the exact requirements of each dispute type — so you're never submitting the wrong documents.
Deadline Protection
Chargeback response windows are short and unforgiving. Built-in alerts and a dispute timeline tracker make sure you never lose a winnable case simply because you ran out of time.
No Disputes Experience Required
You don't need to know the difference between a pre-arbitration and a retrieval request. Plain-language guidance walks you through every step, and the system does the compliance heavy lifting for you.
Pays for Itself on the First Win
The average chargeback costs merchants $3.75 for every $1 disputed once you factor in fees, lost product, and processing costs. Winning one dispute a month more than covers your subscription.